How to Get Diving & Hull-Cleaning Clients (Marketing Guide)
By DiverHire Team
Start where the boats are: one or two marinas near you and the boat owners in them. Ads can wait. Get your certificates, insurance and local permits in order and write a clear price list. Then introduce yourself to marina offices, set up a Google Business Profile as a service-area business, and ask every client for a review in a way Google allows. Put hull-cleaning clients on a schedule: in a Port of San Diego survey of 32 in-water hull cleaners, 78% said they clean boats on a set schedule rather than when fouling demands it (Port of San Diego survey).
This updates our 2025 guide. The five phases overlap, and how long each takes depends on your permits, season and marinas. We removed unsourced prices, commissions and marketing returns, and a tip that breaks Google's rules: discounts for reviews. New to the work? Start with our guides to making money diving and starting a hull-cleaning business.
Phase 1: Paperwork and a clear offer
What will marinas and clients ask to see?
Have these ready before you knock on a marina office door:
- Your diving certificates. Keep copies on your phone and in a waterproof folder. In Marina del Rey, your diver certification card is one of the documents you need to get the county's Commercial Service ID (LA County).
- Local permits. Marina del Rey requires a BMP certificate, valid for two years, from everyone who cleans hulls in the water. San Diego Bay requires a Port permit, with a USD 250 fee, from every hull-cleaning business (Port of San Diego). In Great Britain, HSE says cleaning hulls under yachts at work falls under the Diving at Work Regulations: you notify HSE as a dive contractor and need an adequate team with qualified divers and a supervisor (HSE diving FAQs). In Ontario, O. Reg. 629/94 covers all diving operations except a few, such as recreational diving, and recreational divers must go through DCBC assessment and training before commercial work (Ontario.ca). If you are not sure your work is legal where you are, sort that out before you market it.
- An insurance certificate that names the work you do in the water.
- Answers to a careful client's questions. Our client checklist on how to hire a diver lists what they will ask you about crew, shore power and paperwork.
- A small portfolio. Before and after photos of hulls you have cleaned, even your own or a friend's boat, a sample of your written job report, and a reference or two from an instructor or past employer.
Your service menu
Write down what you do and how you charge before anyone asks. Our hull cleaning service page shows what clients expect a cleaning to include. Base prices on what established operators in your region publish, not on guesses. For reference:
- Hull cleaning: per foot, with a minimum. Bottom Time Dive in SW Florida charges USD 3.00 to 4.00 per foot for sailboats and powerboats cleaned at least monthly, with a USD 100 minimum (Bottom Time Dive, 2026).
- Propeller work: USD 13 to 17 per inch of prop diameter, by shaft size, for each removal and each refit of an inboard prop (Bottom Time Dive).
- Zinc changes: USD 20 per anode to fit, plus the anode at list price at Bottom Time Dive, or plus a USD 50 trip charge at DS Diving in Jacksonville.
- Video inspection: USD 250 for a mooring or vessel inspection with video in Washington's San Juan Islands (PNW Diving Services).
- Lost-item search: USD 165 an hour per person plus a USD 50 trip charge and an agreed finder's fee (DS Diving, Jacksonville).
Packages make buying easy, such as a hull-and-propeller package or a pre-season inspection, clean and minor repairs. Price them from your own costs, and only offer emergency call-outs if you can answer them. For deposits, cancellations and what is billable beyond bottom time, see the divers' part of our planning and pricing guide. What clients expect to pay is in our hull cleaning cost guide.
Phase 2: Work your local marinas
Marina offices and yacht clubs
A four-week plan for your first marinas:
- Week 1: List every marina and yacht club you can reach in a short drive. Find out which have their own rules for outside contractors.
- Week 2: Visit in person and ask for the dockmaster or harbour master. Ask what they require from outside divers: insurance, permits, check-in, working hours, where you can park and stage gear.
- Week 3: Offer to clean or inspect one of the marina's own boats, with photos and a short report, so they can see your work. If you do it free, don't tie it to a review.
- Week 4: Follow up. Ask whether you can leave cards, be on their contractor list, or be mentioned to owners who ask for a diver.
If a marina asks for a referral fee, check its rules, put the arrangement in writing and be open about it with the boat owner.
Boat owners
Meet owners at yacht clubs (ask whether they take associate members), boat shows, marine supply stores and waterfront restaurants with docks. Talk about their boat, not your pitch: when the bottom was last cleaned, when the zincs were last changed, and photos of a hull you did last week. Don't walk the docks inspecting other people's boats uninvited; ask the marina office how it wants contractors to find work.
People who already talk to boat owners
Join or visit marine trades associations, local dive clubs, fishing associations and the chamber of commerce, and speak at a boat club meeting or join a waterfront cleanup day. Ask yacht brokers, marine surveyors and mechanics whether they ever need a diver's photos or video of a hull.
Phase 3: Get found online
Google Business Profile
A Google Business Profile lets you appear when owners search Google and Google Maps for a diver nearby. Google allows one for businesses that travel to their customers, so a diver who works at clients' boats is a service-area business. Under Google's guidelines, you should:
- have one profile for your base, with a service area
- keep that service area within about two hours' drive of your base, Google's general limit
- hide your address if customers don't visit you
- not use a PO box or a virtual office as your address
- use your real business name, with no keywords added. Google says unnecessary information in the name "could result in the suspension of your Business Profile"
A simple website
A one-page site is enough to start. Include:
- your services, how you price them and your minimum
- your certificates and experience
- a before and after gallery
- a fair selection of real client reviews (the US FTC bans fake testimonials and warns that unrepresentative ones can mislead)
- how to reach you, and how fast you usually reply
- a map or list of the marinas and areas you cover
Use the words people type. Google's own suggestions show phrases such as "hull cleaning [city]", "boat bottom cleaning [city]", "underwater hull cleaning cost", "how often to clean boat hull" and "underwater recovery services near me". Answer those questions in short, plain pages with your photos.
Social media
Underwater video of real work (a fouled hull before and after, a recovered phone, a worn zinc next to a new one) shows what you do; post it where local boat owners are. On Facebook, join local boating groups, answer questions helpfully and follow each group's rules on self-promotion. Ask clients before you post their boat.
Directories and marketplaces
List yourself on Google, Yelp and Angi, any marine directories for your area, and diver marketplaces such as DiverHire. Keep your name, phone number and service area the same everywhere.
Phase 4: Reputation and reviews
Do work you can show
Turn up when you said you would, with clean, working gear, and send before and after photos with a short written report after every job. If you notice something outside the job, such as a worn zinc or fishing line round the shaft, send a photo and let the owner decide; don't do unrequested work.
How to ask for reviews without breaking the rules
The old guide suggested 5 to 10% off the next service for a review. Don't. Google's help page says "Offering incentives, like free or discounted goods or services, in exchange for customers to post reviews, change reviews, or remove negative reviews is considered fake & misleading content and is strictly prohibited" (Google Business Profile Help). Google's policy also bars businesses from asking only happy customers, pressuring people to review on the spot and telling them what to write, and it removes reviews from people with a conflict of interest, such as family, staff or business partners (Google Maps content policy).
In the US, the FTC's reviews rule, in force since 21 October 2024, bans fake reviews, incentives that openly or by hint require a positive review, and suppressing reviews with groundless legal threats or intimidation; courts can impose civil penalties for knowing violations. The rule doesn't ban other incentives, but the FTC warns undisclosed ones can break the FTC Act (FTC), and Google bans them all. Offer none.
A process that stays within those rules:
- Finish the job and send the photos and report.
- Ask every client, not just the happy ones, with your Google review link or QR code (Google suggests both), and don't tell them what to write. Ask for Google reviews only: Yelp tells businesses not to ask anyone for reviews (Yelp).
- Reply to reviews briefly and politely, including the bad ones, and never pressure or threaten a reviewer. Google advises against copy-paste thanks and sales pitches in replies, and notes that a mix of positive and negative feedback "often feels more trustworthy."
Referral rewards
A credit for referring a new client is not payment for a review: keep it apart from any review request, and never make it depend on one. If a client who got a credit recommends you in public, such as in a boating group, ask them to mention the credit.
Phase 5: Grow
Add services
Natural add-ons: above-water washing, help at haul-out and launch, and fitting small equipment below the waterline. Higher-value work is documentation: video inspections for owners and photos for surveyors or insurers, who still make the call (see our underwater inspection and marine surveying pages). If you hold a local BMP certificate, say so; in Marina del Rey it is required.
Expand to the next marina cluster
Pick the next nearest group of marinas, check their rules and what divers there charge, and meet the offices before you advertise. If your water is too cold for part of the year, you could work a warm-water area then: check its permits, and don't stretch your Google Business Profile to cover it, as Google allows a second profile only for a location with its own service area and staff.
Your first hire
Once you employ divers, your legal duties change. In the US, OSHA's commercial diving standard applies to "every place of employment" where diving is done (OSHA 1910.401), and on scuba a standby diver must be available whenever a diver is in the water (OSHA 1910.424). In Ontario, O. Reg. 629/94 sets duties for employers. In Great Britain, a dive contractor must notify HSE and work to the Diving at Work Regulations (HSE). For a wage benchmark, Job Bank's Ontario band for underwater workers is CAD 21.00 to 42.79 an hour, median 30.00 (2023–24), though it covers a wider group of technical trades that includes commercial divers (Job Bank).
Look for a certified diver with reliable transport who is good with clients, and have them shadow you until they know your standards for client contact and reports.
Marketing mistakes to avoid
- Competing only on price. Sell reliability, photos and reports, not just a lower number.
- Slow replies. A boat owner with a fouled prop may call the next diver.
- Going quiet in the off-season. Keep posting and stay in touch with the marinas, so you are remembered when boats go back in.
- Emailing offers without following spam law. In the US, CAN-SPAM covers marketing email even to past clients: truthful sender and subject line, a clear ad label, your postal address and an opt-out honoured within 10 business days (FTC). In Canada, CASL needs consent to email or text an offer (a client who bought from you in the past two years counts), plus your details and an unsubscribe option (CASL). Other countries have their own rules.
- Buying, faking or trading for reviews. All of it breaks Google's policy, and fake or bought positive reviews break the FTC rule in the US.
What to track
Every week: new enquiries, how many became jobs, average job value, new reviews. Every month: where each client came from, what it cost you to win them, and how many clients came back. After three months, your own numbers will tell you more than any benchmark.
A 90-day plan
Days 1–30: set up. Certificates, insurance, permits, a price list, your Google Business Profile and a one-page site. Visit your first marinas. When jobs come in, send photos and a report, and ask every client for a review.
Days 31–60: widen. Visit more marinas, go to a boat show or club event if one is on, start posting short work videos, and list yourself in directories.
Days 61–90: review. Check which channel brought each enquiry and job, drop what isn't working, and decide what to try next: another marina, a referral credit or one added service.
Finding work through DiverHire
DiverHire won't give you a client base; the old version of this guide promised a "ready network of clients", and that wasn't true. It is a new marketplace in public beta with only a few jobs and divers on it so far. You can create a free diver profile with your certificates, photos and service area, and bid on jobs clients post at diverhire.com/jobs. DiverHire takes no fee on jobs: you and the client agree the price and payment directly, and uploaded certificates get a check-mark badge after an admin reviews them. Check every job and client yourself, and treat DiverHire as one channel alongside everything above.
Sources
- Port of San Diego: In-water hull cleaning survey, hull cleaners — 32 respondents; 78% clean on a set schedule, 22% when fouling requires (undated)
- Port of San Diego: Copper Reduction Program — permit required for every hull-cleaning business in San Diego Bay, USD 250 fee (2026)
- LA County Beaches & Harbors: Hull cleaning — BMP certificate (2 years) and Commercial Service ID (diver card required) for all Marina del Rey hull cleaners (ordinance 2018)
- HSE: Diving FAQs — hull cleaning under yachts falls under the Diving at Work Regulations; notify HSE as a dive contractor; adequate team size and qualified divers and supervisor (updated February 2026)
- Government of Ontario: Working divers and commercial diving operations — O. Reg. 629/94 applies to all diving operations except federal, recreational, snorkel-only and unpaid emergency volunteers; recreational divers go through DCBC before commercial work (updated 2022)
- OSHA: 29 CFR 1910.401 Scope and application — standard covers every place of employment where diving is done (current text)
- OSHA: 29 CFR 1910.424 SCUBA diving — a standby diver must be available while a diver is in the water (current text)
- Bottom Time Dive: Rates — SW Florida: sailboats and powerboats USD 3.00–4.00/ft when cleaned at least monthly, USD 100 minimum; inboard prop USD 13–17 per inch per removal or installation; anode USD 20 plus MSRP (2026)
- DS Diving: Pricing — Jacksonville FL: anode USD 20 plus USD 50 trip charge; search and recovery USD 165/h per person plus USD 50 trip and agreed finder's fee (2026)
- PNW Diving Services: Services and rates — Northern San Juan Islands and Bellingham, Washington: mooring or vessel video inspection USD 250 (viewed 2026)
- Google Business Profile Help: Guidelines for representing your business on Google — eligibility for businesses that travel to customers, one profile with a service area, service area about 2 hours' drive, hidden address, no PO boxes or virtual offices, no keywords in the name (2026)
- Google Business Profile Help: Tips to get more reviews — review link or QR code; reply guidance; incentives for reviews strictly prohibited (2026)
- Google Maps user-generated content policy: Prohibited and restricted content — no incentives, no selective solicitation, no pressure on premises, no requested content, no conflict-of-interest reviews (2026)
- FTC: Consumer Reviews and Testimonials Rule, questions and answers — 16 CFR Part 465, in force 21 October 2024; fake reviews, sentiment-conditioned incentives and suppression banned; undisclosed incentives may violate the FTC Act; unrepresentative testimonials may deceive; civil penalties (2024)
- Yelp Support: Don't ask for reviews — businesses should not ask anyone to review them on Yelp (2026)
- FTC: CAN-SPAM Act compliance guide for business — rules for commercial email, including to former customers; postal address; opt-out within 10 business days (current)
- Justice Laws: Canada's Anti-Spam Legislation, S.C. 2010, c. 23 — s. 6 consent, sender identification and unsubscribe; s. 10 implied consent from a purchase within two years (current text)
- Job Bank: Underwater worker in Ontario, wages — CAD 21.00 / 30.00 / 42.79 per hour for NOC 72999, other technical trades including commercial divers (2023–24, updated November 2025)
Last updated: September 2026. Prices and rules change; confirm with local providers.